At cc66, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it safe. By using our platform, you agree to the practices described here. If you have questions, our FAQ page covers common concerns about account security and data handling.
We only collect what we genuinely need to run a safe, fair, and enjoyable platform for Filipino players.
When you create a cc66 account, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify your identity, comply with Philippine regulations, and ensure that only eligible adults aged 21 and above can access the platform. We do not collect more personal information than is strictly necessary for account creation and verification. Your registration details are stored securely and are never shared with third parties for marketing purposes without your explicit consent. You may update your account information at any time by logging in and visiting your profile settings.
To process deposits and withdrawals in Philippine pesos, we collect payment-related information such as your GCash or Maya account details, transaction reference numbers, and deposit or withdrawal amounts. We do not store full payment credentials on our servers — all sensitive financial data is handled by our certified payment partners using industry-standard encryption. Transaction records are retained for a period required by Philippine financial regulations and are used solely for processing payments, resolving disputes, and complying with anti-money laundering obligations. We will never use your payment information for any purpose beyond what is described in this policy. If you have concerns about a specific transaction, our support team is available 24/7 to assist you.
When you access cc66 through our website or mobile app, we automatically collect certain technical data including your device type, operating system, browser version, IP address, and session duration. This information helps us optimise the platform for Filipino mobile users, diagnose technical issues, and detect suspicious or fraudulent activity. We may also collect data about which games you play, how long you play them, and your in-platform navigation patterns to improve the overall user experience. This usage data is analysed in aggregate and is not used to build individual profiles for sale to advertisers. You can review our cookie practices in the section below for more detail on how we handle browser-based tracking.
If you contact our support team via live chat, email, or any other channel, we retain records of those communications to help resolve your query and improve our service quality. Any information you voluntarily provide during a support interaction — such as screenshots, account details, or descriptions of an issue — is stored securely and used only for the purpose of resolving your concern. We may also send you transactional messages such as deposit confirmations, withdrawal notifications, and security alerts to your registered email or mobile number. Promotional communications are only sent where you have opted in, and you can unsubscribe at any time. We do not sell or share your contact details with third-party marketers.
Every piece of data we hold serves a clear, legitimate purpose — nothing more.
We use your personal data to verify your identity, prevent unauthorised access, and comply with Know Your Customer (KYC) requirements under Philippine law. This includes confirming your age, validating your payment methods, and monitoring for unusual account activity. Keeping your account secure is our top priority, and your data plays a central role in that protection.
Aggregated usage data helps our team understand how Filipino players interact with cc66 so we can improve game performance, navigation, and mobile responsiveness. We analyse trends in game popularity, session lengths, and feature usage to prioritise updates that matter most to our players. No individual player is singled out in this analysis — all improvement decisions are based on anonymised, aggregate insights.
Your financial data is used exclusively to process deposits and withdrawals in Philippine pesos through GCash, Maya, and other supported local channels. We share only the minimum necessary information with our payment partners to complete each transaction. All payment data is handled in accordance with applicable Philippine financial regulations and our partners' own certified security standards.
We use gameplay data to support our responsible gaming commitments, including identifying patterns that may indicate problem gambling behaviour. Where our systems flag a concern, our team may reach out to offer support resources or suggest the use of deposit limits and self-exclusion tools. This use of data is in the best interest of our players and is never used for commercial profiling. Visit our Responsible Gaming page to learn more about the tools available to you.
As a registered player in the Philippines, you have clear rights over your personal data under applicable Philippine law.
Right to Access
You have the right to request a copy of the personal data cc66 holds about you at any time. To make an access request, contact our support team with your registered account details and we will respond within a reasonable timeframe as required by Philippine data protection regulations. We will provide your data in a clear, readable format and explain how it is being used. There is no charge for a standard access request. If your request is complex or involves a large volume of data, we may need additional time and will inform you accordingly.
Right to Correction
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request that we correct it. You can update basic account details such as your email address or mobile number directly through your account settings. For changes to identity documents or other verified information, please contact our support team and we will guide you through the verification process. Keeping your information accurate helps us provide you with a better and more secure experience on the platform. We aim to process all correction requests promptly.
Right to Erasure
You may request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, or where you withdraw consent and no other legal basis applies. Please note that some data must be retained for a minimum period under Philippine financial and gaming regulations, even after account closure — we will inform you of any such obligations when processing your request. Erasure requests are reviewed on a case-by-case basis and we will always explain our decision clearly. To submit an erasure request, contact our support team with your account details and the specific data you wish to have removed.
Right to Opt Out of Marketing
If you have previously opted in to receive promotional communications from cc66, you can withdraw that consent at any time by updating your notification preferences in your account settings or by contacting our support team. Opting out of marketing will not affect your ability to use the platform or receive essential transactional messages such as deposit confirmations and security alerts. We process all opt-out requests promptly and you should stop receiving promotional messages within a short period after your request is confirmed. We respect your communication preferences and will never send unsolicited marketing to players who have opted out.
For full details on how we handle cookies, third-party services, and data retention periods, please review our Terms and Conditions. For responsible gaming data tools, visit our Responsible Gaming page. If you have any questions about this Privacy Policy, our FAQ is a good starting point.
Your data is safe with cc66. Join thousands of Filipino players already enjoying slots, fish games, and sports betting — all on mobile, all in Philippine pesos.